Frequently Asked Questions


How old do you have to be to visit your casino?
18 years or older!
How can I obtain a win/loss statement?

Simply download the win/loss request form by clicking here fill it out, and send it in. If you provide us with your email address you will get the win/loss statement a couple of days faster than if we send it to you via the post office.

Can I eat on the casino floor?
Food is not permitted on the gaming floor. There are designated areas where guests can eat at both casino properties.

How can I sign up for Grand Rewards?

To sign up for our E-Club you can stop by Players Club. You can get more information about Grand Rewards here.

What ID is required?
Valid State ID or Driver’s License
Is there a parking fee for casino guests?
No, and we provide shuttle services from parking lot to main entrance.
Do you have a poker room?


Do you offer gaming lessons?


Is there a dress code?



Can’t find an answer to your question?